Frequently asked questions about Plants Map tags & signs
How do I begin an order? Create a sign-in to begin an individual profile or add an organization profile and then begin your My Plants Map library of plants. The free basic profiles are limited to 24 plants and 4 collections. Subscription tiers with unlimited plants, collections, and enhanced services can be found on our pricing page. Plus, Premium and Resource tiers can adopt core plants via the Plant Finder to more quickly begin a My Plants Map digital library. If you have a spreadsheet, contact us about importing your plants to your My Plants Map profile. Begin your order using our My Tags ordering process. Watch a quick video demonstration on My Tags.
Can I get an estimate or quote? Yes! Please see our contact us page and either call or email us with details of your project. You do not need to have a profile to get an estimate or quote.
Do you offer tags or signs in other sizes? No. Our interactive plant tags and signs are just one part of our My Plants Map tools to help document plants. We are not an interpretive sign company so we offer only the merchandise as seen here on our info.plantsmap.com/tags page.
Can the position of the hole on a tag or sign be changed? No. We order only 4 blanks from our supplier and they come with a hole already drilled on the side for a tag or a hole at the top center on a sign and then tags and signs with no holes. Learn More: Can the position of the hole on a tag or sign be changed?
Can the plant tag QR code go to websites other than Plants Map? Our tags and signs are created with an automated process that makes a qr code that links to your plant pages on Plantsmap.com only. Scanning a Plants Map tag opens a page on plantsmap.com and on that page, you can include one or more links to any other website where visitors can get even more information about that particular plant. Learn more: Can the plant tag QR code go to websites other than Plants Map?
Can I make changes to the format of the tag or sign templates? Can I replace the Plants Map logo? Our My Tags ordering system uses pre-formatted templates to make the ordering process affordable and easy for everyone. Therefore we do not charge set-up fees when using our templates. Any changes to the formatting of these layouts or to replace the Plants Map logo with another logo requires a one-time customization fee of $500. We then save your custom template for future orders. Learn more: Can I make changes to the Plantsmap tag and sign templates.
Can I order tags for a purpose other than marking plants? Our automated process creates codes linking to plant pages only. We have built a system where we are very careful that those links are static and the links never change. Learn more: Can I order tags for purposes other than plants?
What is the material used for the tags and signs? Our tags and signs are made from aluminum material. They are 4mm thick and rigid. The surface is a painted satin matte finish and is a military spec coating tested for 12 years to stand up against UV, chemicals, temperature extremes and scratching. Learn more: How durable are Plants Map Tags & Signs? | What material are the stakes made from?
How long does it take to complete an order? Once the plants are in your My Plants Map library the My Tags tool allows you to order and customize what you want on the tags. After you submit your order we email back a proof usually within 24-48 hours for you to approve. Once approved we put the tags into production and prepare to ship them. This usually takes 2-3 days. We ship via FedEx ground and most deliveries are within 3-4 days. So once the order proof is approved turnaround time is about 1 week. Learn More: Sign Up and Getting Started
Can an organization logo be added to the sign or tag? Yes, we have a one time $500 customization fee to create a proof with your logo that we save for all your orders. If you send to us the highest quality logo you have when you begin your profile we can start working on the image for the laser proof. A square logo works best replacing the Plantsmap logo but we try to accommodate other sizes as well. View our standard layout templates.
Do you have any discounts for certain groups or based on the number of tags in orders? Our goal is to make ordering signs and tags affordable for everyone regardless of their affiliation. Therefore our discounts are solely based on the quantity of items purchased. See our main tag information page at info.plantsmap.com/tags for updates on discounts and pricing.
Can I get tax-exemption on an order? We charge sales tax for all orders where appropriate. We are currently based in Virginia and sales tax is required on orders shipped within the state of Virginia. If you are tax-exempt, the My Tags order form has a field to enter information for tax-exempt organizations. We will email you to get your exemption certificate for our records.